At BOXLAB WORKOUT, we are committed to providing the highest quality services and ensuring our members achieve their fitness goals. Please review our No-Refund Policy below:
1. Membership Fees
- All membership fees are non-refundable, including those for monthly, quarterly, or annual plans.
2. Class Bookings
- Payments for individual classes or group sessions are non-refundable, regardless of attendance.
- If you are unable to attend a class, rescheduling may be possible if you provide at least 24 hours’ notice, subject to availability.
3. Personal Training Packages
- Personal training sessions are non-refundable and must be used within the package’s validity period.
- Rescheduling sessions requires 48 hours’ notice, and unused sessions cannot be carried over beyond their expiration date.
4. Special Events and Workshops
- Fees for workshops, events, or challenges are non-refundable.
5. Membership Freezes and Transfers
- Memberships are non-refundable but may be temporarily frozen or transferred to another individual under specific conditions, subject to management approval.
6. General Terms
- By purchasing a membership, package, or class, you agree to these terms and understand that no refunds will be issued under any circumstances.
